Privacy Policy
Effective Date: June 1, 2026
Brother & Brother Builders (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brotherandbrotherbuilders.com (the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, mailing or project address, email address, and telephone number (including your mobile number), and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you contact us, request an estimate, register with the Site, or choose to participate in various activities related to the Site, such as online chat and message boards.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions.
- Send you a confirmation.
- Send you text messages for customer care and service-related communications if you have opted in.
- Administer promotions or surveys.
- Provide customer support.
- Improve our website and marketing efforts.
- Conduct research and analysis.
- Comply with legal requirements.
3. SMS / Text Messaging Terms
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Brother and Brother Builders. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://brotherandbrotherbuilders.com/privacy-policy/.
Message HELP for help. Reply STOP to any message to opt out.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS consent is not shared with third parties. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
SMS consent and mobile opt-in information are excluded from the sharing described above. We do not share your SMS consent or mobile opt-in data with third parties or affiliates for any purpose, including marketing.
Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Tracking Technologies
Cookies and Web Beacons
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
6. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at info@brotherandbrotherca.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date above. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Brother & Brother Builders
742 Charcot Ave, San Jose, CA 95131
Phone: (888) 412-2632
Email: info@brotherandbrotherca.com